Operations Manager
Business leaders and owners want a nimble business.
A nimble business can respond to breakthrough ideas quickly. It can re-group when processes falter. It can also attract top talent and keep them engaged in interesting projects because it is flexible and well managed.
Creating and managing world class operations is often a responsibility that falls to a member of the team who's only significant work experience is within that one company.
When I am contracted to overhaul a business's operations, I set about establishing a high functioning team, build out the framework and systems for them to do their best work and if required, I then recruit and onboard their 'forever Operations Manager' who will have experience in operating multiple businesses.
Great people want to work with great people. And so it goes that transparency breeds accountability and with accountability outcomes compound.
Great operations are focussed on business outcomes, while also being an inspiring and heart warming place to work.